SPARK ACCOUNTS

FAQ’s

Electronic statements will be sent out by the 25th of every month and the invoice is downloadable by clicking the blue dot on the e-statement.

Statements will be sent out by the 25th of every month.

Please send an email with all your details to accounts@sparkschools.co.za or contact 010 125 0603, and the Accounts Team will assist you with a payment arrangement.

Please send an email to accounts@sparkschools.co.za or contact 010 125 0603 and the Accounts Team will assist you.

Yes, you can pay an additional amount into your account. This will be a credit amount and will go towards your next bill.

The full invoice amount must be paid. If this cannot be done, you must call our credit control team on 010 125 0603 or email accounts@sparkschools.co.za to make a suitable arrangement.

You may have used an incorrect reference. You must use your unique payer reference for all payments. Please email proof of payments to accounts@sparkschools.co.za

Fees are due in advance and you have until the 1st of the month to make payment

You must have 3 children enrolled with us under your account to qualify for the sibling discount.

You can log a complaint by completing this link https://www.sparkschools.co.za/complaints/ a manager will be in touch with your to resolve you pending issue.

SPARK is a private school and does not offer any exemption on fees, we are not funded by our government.

You can pay via EFT or debit order. Please contact the Accounts Team for a debit order form on 010 125 0603 or send an email should you want to sign up for a debit order.

Please use your unique payer reference on your statement and invoice. It is found in a grey block on the top right hand side of your statement